This Shipping Policy explains the terms and conditions related to the delivery of products purchased through eriomed.com, operated by ERIOMED LTD.

Company Information:
ERIOMED LTD
Evripidou 15
Strovolos 2007, Nicosia, Cyprus
Registration Number: HE 478693

1. Order Processing

  • Orders are processed during business days (Monday–Friday, excluding public holidays).
  • Processing times typically range from 1 to 3 business days, depending on product availability.
  • Customers will receive a confirmation email once their order has been dispatched.

2. Shipping Methods

  • All orders are shipped via reliable courier or postal services, selected by ERIOMED LTD at its discretion.
  • Delivery times vary depending on the destination but are usually 2–5 business days within Cyprus and 3–7 business days within the European Union.

3. Shipping Costs

  • Shipping costs are calculated at checkout and depend on the order weight, size, and destination.
  • Occasionally, free shipping promotions may apply, as indicated on the website.

4. Delays and Liability

  • ERIOMED LTD is not responsible for delays caused by courier services, customs authorities, or force majeure events.
  • Once the order has been handed over to the carrier, risk of loss passes to the customer, unless otherwise required by law.

5. Tracking

Customers will receive tracking information (where available) via email once their order has been shipped.

International Shipping Policy

1. Availability

International shipping is available to selected countries. Availability will be indicated during the checkout process.

2. Customs, Duties, and Taxes

  • International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country.
  • These charges are the sole responsibility of the customer and are not included in the product or shipping price.
  • ERIOMED LTD is not responsible for delays caused by customs clearance procedures.

3. Delivery Times

Estimated delivery times for international orders range from 7 to 21 business days, depending on the destination and customs processing.

4. Restrictions

  • Certain products may not be eligible for international shipping due to regulatory or logistical restrictions.
  • Customers are responsible for ensuring that the products ordered comply with local laws and regulations in the destination country.

5. Contact Information

For all shipping-related inquiries, please contact:

ERIOMED LTD
Evripidou 15
Strovolos 2007, Nicosia, Cyprus
Email: info@eriomed.com